Note that we have a comprehensive help system to handle queries about membership within the dating site itself. Please use this in the first instance as we will be able to provide a quicker service to you. Or if you prefer the personal touch, we have a UK based customer support team waiting to help you with any issues you may have.

You can contact us in any of the following ways.


Our dedicated UK based support team are waiting for you between the hours of 9am - 5pm Monday - Friday. You can contact them via messaging (as a registered member), or via email and they will be able to help you with any issues you may have, from account or payment issues to advice on how to find the right person for you.


You can also contact us via email on support [at]

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